Privacy Policy
Effective Date: 4/2/2025
1. Introduction
Welcome to HelpTek! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
- Personal Information: Name, email address, phone number, and payment details when you book an appointment.
- Technical Data: IP address, browser type, and device information for analytics and security purposes.
- Cookies: We use cookies to improve user experience and track website activity.
3. How We Use Your Information
- Providing and improving our IT support services.
- Processing payments and scheduling appointments.
- Communicating with you about your requests or support needs.
- Security and fraud prevention.
4. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third-party vendors who help us operate (e.g., payment processors, email services).
- Legal Requirements: If required by law or to protect our rights.
5. Your Privacy Rights
- Access & Correct Data: Request a copy of your data or corrections.
- Opt-Out of Communications: Unsubscribe from emails anytime.
- Delete Your Information: Request deletion of your personal data (where applicable).
6. Data Security
We take appropriate measures to protect your information but cannot guarantee 100% security. If you suspect a data breach, please contact us immediately.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.